FAQ

Absolutely! Our products make the perfect corporate gifts as you can customize our Turkish towels by embroidering a logo or brand name. For Wholesale inquiries please email wholesale@rivieratowel.com or call +1 415-310-1637.

Riviera Towel company accepts major Credit/Debit Cards, PayPal, and Google Pay

Order changes or cancellations can only be accepted if your order has not already been dispatched. You may cancel or make changes to your order via email, or by phoning the office. Orders are usually dispatched within 2 working days.

For all orders that are returned due to an incorrect address, you will be charged a fee of $10 for repacking and postage.

Enter the promo code at the checkout page in the box provided.

Riviera Towel Company gift cards can be used on Riviera Towel Company website only and at our Retail Store located at 17 W Gutierrez St, Santa Barbara, CA 93101.

17 W Gutierrez St, Santa Barbara, CA 93101

Our towels, clothing, and blankets are handmade in Turkey using 100% Turkish cotton.

Order changes or cancellations can only be accepted if your order has not already been dispatched. You may cancel or make changes to your order via email, or by phoning the office. Orders are usually dispatched within 2 working days.

For all orders that are returned due to an incorrect address, you will be charged a fee of $10 for repacking and postage.

All towels and blankets are pre-washed for extra softness but we do recommend washing all bedding and towel products before the first use.

For best care machine-wash cold with like colors on a gentle cycle. Do not wash our colored towels with whites, as the dye has been known to run. Avoid the use of bleach, and tumble dry on low to keep your towels soft and absorbent. Dry in a shady place, if dried in direct sunlight it may cause the colors to fade quicker.

Orders must be returned within 14-days of delivery to qualify for a refund. Items must also be unwashed, unused, and in their original condition.

Sale and Seconds items are not eligible for refunds.

Refunds may be provided to the original form of payment. EFTPOS/Credit Card refunds must be processed against the original card details (the exact card used to make the original purchase). Shipping and handling fees are nonrefundable.

Once returns are received and processed by the Riviera Towel Company Team, refunds may take 5-10 days to reflect. This is dependent on the form of payment used.